Via Lorenzo il Magnifico, 53 · 50129 Firenze · Italia
supporto@tuoagenteai.com · +39 352 016 1806
Identity and contract
TuoAgente AI is a brand in the Fabbrica AI ecosystem. The supplier is R.A.M.S. — FABBRICA AI. The contract is concluded when payment is confirmed and a summary is sent on a durable medium.
Products, price and scope
Price, currency, taxes, included items and exclusions are shown before purchase. VPS, AI models, APIs, domains and external licences are excluded unless expressly stated.
Digital content and services
First Agent is a DIY digital product. In the other plans, our virtual agent guides the customer through Telegram and performs the included technical setup, with team oversight when needed. Purchases, accounts, access and approvals remain the customer’s responsibility. Delivery periods begin after complete requirements are received. Sensitive actions require human approval.
Withdrawal
Consumers generally have 14 days where EU rules apply. For immediate digital content or services started during that period, any loss or limitation of withdrawal requires express request and acknowledgement where required by law.
Liability and support
AI can be inaccurate and important decisions must be reviewed. Contact supporto@tuoagenteai.com or +39 352 016 1806. Mandatory consumer protections remain unaffected.